About us
Kease was founded to give established Australian businesses access to the calibre of commercial thinking usually reserved for much larger organisations.
Our people
At KEASE, our people are more than consultants — they're industry leaders, innovators, and trusted advisors shaping the future of leadership, strategy, and design.
Collectively, we bring decades of experience delivering measurable impact across business, government, and education — and we remain deeply engaged in the industries we serve. Our team contributes to the broader business community as judges for the Brisbane Lord Mayor's Women in Business Awards and the Moreton Bay Business and Innovation Awards, as an Ambassador for Good Design Australia, and through representation on the Industry Advisory Board for RMIT's Master of Design Innovation and Technology.
We're proud to lead by example — applying the same principles of excellence, creativity, and collaboration to our own practice that we help our clients build within theirs.
Director, Strategy & Innovation
A human-centred design and innovation specialist, Fleur helps organisations apply design thinking to uncover opportunities, enhance customer experience, and create measurable growth. Blending creativity with commercial acumen, she partners with clients to reimagine their services, inspire new thinking, and implement ideas that stick.
Managing Director, Strategy, Leadership & AI Enablement
An award-winning leadership strategist and entrepreneur, Sarah brings more than 25 years' experience delivering strategy, capability, culture and leadership solutions for ASX 200 companies, global brands and government agencies. She helps organisations realise the value of AI by aligning people, processes and platforms—building the human capability, leadership confidence and culture required for responsible adoption and sustainable performance. Sarah is known for turning strategic insight into practical action that delivers measurable results.
Business Strategist & Governance
Ross is a commercially astute strategist with extensive experience across global media and publishing organisations. Recognised for his rigorous critical thinking and pragmatic, evidence-led approach, he helps leaders test assumptions, evaluate risk and make sound decisions in complex environments. Combining commercial expertise with a strong governance lens, Ross supports organisations to establish clear accountability, strengthen decision-making and translate strategy into responsible action. He works alongside leaders to challenge thinking, identify opportunities and deliver sustainable results that stand up to scrutiny.
Customer Experience & Service Design Strategist
Lena works at the intersection of strategy, storytelling, and systems change — helping organisations lead with depth, relevance, and impact. She's led national CX transformations, designed award-winning services, and advised on digital strategy for global brands including Atlassian, Accenture, Qantas, and the Red Cross. With two decades of leadership across strategy, design, and transformation, Lena brings a creative yet pragmatic approach — one grounded in quality, care, and human-centred systems thinking. A PhD-qualified behavioural scientist and multiple Good Design Australia Award winner, Lena currently serves as an Ambassador for Good Design Australia and as an Industry Advisory Board Member for RMIT's Master of Design Innovation and Technology.
Leadership, Strategy & Transformation Specialist
Jeremy is an accomplished senior leader and strategist with over 25 years of experience driving transformation, performance, and cultural alignment across complex organisations. Having held executive roles across aviation, resources, and professional services, he combines sharp commercial insight with a deep understanding of people and purpose. Jeremy partners with leaders to translate strategy into action — building high-performing teams, aligning culture, and delivering outcomes that drive sustainable success.
Program Operations & Process Improvement Officer
Naomi brings more than 10 years' experience managing cross-product operational controls and reconciliation frameworks within leading global investment banks. She applies strong analytical thinking and attention to detail to coordinate program operations, identify process gaps and create more efficient, reliable ways of working. Her capabilities include process mapping, workflow improvement, risk identification, data integrity, operational governance and continuous improvement. Experienced in managing concurrent projects and delivering under tight deadlines, Naomi helps ensure KEASE programs run smoothly from planning through to completion. Having worked across multiple countries and cultures, she brings a collaborative and inclusive approach to supporting clients, facilitators and program participants.
Our difference
At KEASE International Consulting, we're not outsiders handing over advice — we become part of your business.
As fractional experts in leadership, strategy, customer experience and process design, we embed alongside your team to design, deliver, and sustain growth from within.
Not just performance — every recommendation is grounded in why your business exists and where it is going.
Not just insight — we embed alongside your team and stay beside you until new ways of working take hold.
We connect leadership, capability, culture and customer experience into a cohesive system that drives measurable results.
We measure success by what changes in your business — not just what is delivered.
Our mission
At KEASE International Consulting, the ‘K’ stands for kindness, and we live by it. Our mission is closely aligned with the UN Sustainable Development Goals—specifically, Goal 4 (Quality Education), Goal 5 (Gender Equality), and Goals 8 and 10 (Decent Work & Economic Growth; Reduced Inequality).
Our team is actively involved in pro-bono projects, providing mentoring and coaching to initiatives such as The Queensland Servant Leadership Forum, Women in Technology, and supporting marginalised or underrepresented women. We have also partnered with DFAT and QUT in the APAC region, delivering programs to empower women in STEM.
KEASE International Consulting is proud to support organisations like YourTown, Endeavour Foundation, Stationery Aid, and Share the Dignity through regular donations.
Our journey
KEASE began more than 20 years ago as a learning and development business, grounded in the belief that organisational performance starts with capable, confident people.
As our clients’ challenges became more complex, our expertise and services evolved with them. Today, KEASE is a boutique multidisciplinary consultancy trusted by global brands, ASX-listed companies, government agencies, councils and enterprise organisations across Australia and Southeast Asia.
Our team of 15 experienced associates brings expertise across leadership, strategy, customer experience, stakeholder engagement, governance, organisational development, process improvement, innovation and people capability.
While our services have expanded, learning and development remains central to who we are. We continue to provide fractional L&D services, giving organisations access to experienced capability leadership and support without the commitment of a full-time internal role. We can establish an L&D function, strengthen an existing team or provide additional capability for a defined period or priority.
This breadth enables us to connect the elements that make transformation successful—strategy, people, processes, governance, capability and technology.
As organisations enter the AI enablement era, KEASE continues to evolve. We help clients redesign how work gets done, strengthen the human capabilities AI cannot replace and embed governance into processes from the outset.
Our origins in learning and development remain one of our greatest strengths. We understand that transformation only creates value when people have the capability, confidence and support to bring it to life.
Tell us where your organisation is heading and we’ll tell you honestly how we can help. Initial conversations are obligation-free.
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