How being empathetic can benefit both you and others

When under #stress we know that cortisol is released, did you know that oxytocin is also released? Our body releases a chemical to help us connect as a way to manage the stressful situation. Recently, on my 8 hour flight from Singapore on Qantas QF52, due to fog in Brisbane it became a 15 hour flight. I was tired, my children were over it and I felt stressed and could feel my #anxiety building. Not long afterwards Vicki the supervisor came by as she did for everyone and checked in, to see how we were. I looked her in the eyes and connected, I replied “I am tired and over it, I just realised though how tired you and your team must be. You are all doing a fantastic job of keeping everyone comfortable even though you have been on your feet for 15 hours.” We chatted for a bit and didn’t feel so stressed afterwards. You see, when you embrace the oxytocin and with those around you, the stressful situation becomes manageable. Reach out and connect.

#EI #emotionalintelligence #GENOS #empathy Qantas

International Women’s Day – Resources Industry Awards for Women

Thank you Kim Franks for inviting me to the #QRC and #WIMARQ International Women’s Day breakfast. Congratulations to Jo-Anne Dudley winner of the Resources Awards for women. Thank you to Rachael Robertson for your inspirational talk on Leadership in the Antarctic, I was impressed that the expedition the recruitment policy highlights the importance of #EmotionalIntelligence in leadership and team work.

Kim Franks New Hope Group

Kim Franks from the New Hope Group addresses the Resource Industry Awards for Women on International Women’s Day at the Brisbane Convention and Exhibition Centre.

Rachel Robinson, Sarah Yip and Jo-Anne Dudley.

L to R: Rachael Robinson – Antarctic Expedition Leader, yours truly Sarah Yip, KEASE and Jo-Anne Dudley, winner of the Women in Resource Award.

#WomenRAW #resilience #GRIT #NewHopeGroup #IWD2018 #GENOS #PressforProgress