Here’s how the word “listen” looks in Chinese:

#Employees don’t just want #leaders to #listen MORE, they want them to listen BETTER. Listening is a #skill, a skill is something that can be taught, learnt and developed. To become a listening practitioner, consider the image below- which I keep as a reminder in my office: Treat the speaker as though they are King Give them your undivided attention Listen with your eyes, ears and a compassionate heart.